FAQs

1. About Us

  • Who is LeadsPlease? What do you do?

    We are a well-established US-based mailing list & marketing data company.

    We specialize in helping you find the right people or businesses for your mailing list campaigns, so that you can build a successful mailing list, quickly and at an affordable price. Please see About Us.

  • How can I trust you?

    We are an Experian partner, an Accredited Business of the Better Business Bureau and have thousands of satisfied customers. Our Customer Service team will be happy to put your mind at rest with a quick phone call or check our customer testamonials on the Home Page. We are very serious about security & privacy and take great pride in the quality of our data & customer service. Thousands of people and businesses have trusted us already- you can too!

  • Why should I use your services?

    Do you need to grow your business? Do you have difficulty understanding and using our competitors' systems? Do you need accurate, up-to-date mailing lists in a hurry? Do you need a list company you can trust both now and in the future? There are many more reasons you should trust us with your mailing list needs!

2. Database

  • What's a 'lead'?

    A lead is a person or business who is potentially interested in your products or services. When you purchase a list of leads from us, you are purchasing:

    - Consumer/ Residential list: Full Name & Physical Mailing Address

    - Business list: Business Name & Physical Mailing Address & Phone & Contact Name (where available)

  • What's a lead database?

    A list database is a large collection of leads. We hold a number of different specialist list databases, such as Consumer, Business, New Homeowner & New Mover. Different databases are suitable for different types of marketing effort. For example a plumber wanting to expand his business might be interested in the New Homeowner list database.

  • What format are your lists? CSV? Excel? PDF? Labels?

    You can immediately download the lists in CSV format. You can use the lists in a wide variety of programs, such as Excel, Word, and more.

    We offer a free Mailing List Labels PDF format file

    We offer printed Peel & Stick Mailing List Labels

  • How large are your list databases?

    We remove all partial and low-quality addresses from our mailing lists to maintain the highest level of deliverability. At time of writing our database sizes are:

    Consumer: 79.3M leads

    Business: 15.9M leads

    New Homeowner: 26.0M leads

    New Mover: 11.6M leads

  • What demographic selections can I add to my list?

    Each list database has different demographic selections:

    Consumer Demographics

    Business Demographics

    New Homeowner Demographics

    New Mover Demographics

  • Can I browse the zip codes in a state, county or city?

  • What's the difference between the New Homeowner & the New Mover databases?

    The New Homeowner database only contains people who have bought a home recently. The New Mover database contains people who have moved recently- these people might be renting their new accomodation or have purchased it.

  • Do you sell email addresses?

    No. We specialize in targeting marketing lists for direct mail and/ or telemarketing campaigns. We don't sell email addresses.

  • Do you sell telephone numbers?

    Business lists: all our business lists include Phone Numbers

    Consumer/ Residential lists: call us for more details on Phone Numbers.

  • I need a specialized list, what should I do?

    We have extensive offline services & hundreds of Specialty Lists available & are always happy to help. Please contact our Concierge Service today!

3. Data Quality

  • Where is the data from?

    We are partnered with Experian, a US credit agency & global leader in data compilation & mailing lists.

    Experian compiles lists by using thousands of resources including: Birth Records, Purchase Information, Public Filings, Online & Offline marketing surveys & Census data. See more under Data Quality

  • How accurate is your data?

    We take great pride and care in the quality of our data as it is the core of our business. We partner with Experian for the list databases. See the Data Quality for more information.

    We constantly check, test & clean our data.

  • How clean is your data? How often is it updated?

    See Data Quality, but either weekly or monthly depending on the choice of list database.

  • Are the addresses USPS standardized?

    Yes.

  • Do you have a Guarantee?

    Yes

4. Security & Privacy

  • Is your site secure?

    Yes. We take security very seriously. For added security we do not store your credit card details after a transaction.

  • What about my personal infomation? What's your Privacy Policy?

    We do not use your personal information for any purpose other than to validate a credit card transaction on a sale and to keep in touch with you (if you want us to keep you updated). We do not give your details to any third party (including Experian). Please see our Privacy Policy page for full details.

  • What are your Terms of Use?

    Please see our Terms of Use.

5. Payment

  • Do I have to subscribe or pay a monthly fee?

    No! There are no subscriptions and no monthly fees. You only pay for the data that you need, and that's it.

  • Do I have to pay for using the website?

    No. Getting counts of records matching geographic and demographic criteria is free.

  • How much does a list cost?

    We provide extremely competitive pricing, but our prices do vary from list to list and depend on the quantity of leads that are purchased. For a detailed pricing breakdown please see our Pricing page.

  • Do you offer discounts?

    Yes. Our Pricing Page explains our volume discounts. Please Contact Us for any custom mailing list requirements you might have.

  • Do you charge extra for demographic selections (eg. age, gender etc)?

    No. We have flat pricing, so you can concentrate on targeting the customers you need to reach, without worrying about additional hidden fees for premium selects. Unlike other list providers who charge additional fees for adding premium selects to a list (eg. age, income, gender, marital status etc), we do not charge additional fees for adding these demographic selections. Please see the Pricing page for more details.

  • What's the minimum order size?

    Please see our Pricing page for minimum order sizes and price breakdowns.

  • Are there additional costs?

    No. You pay per name & address you buy from us, that's it.

  • How can I pay?

    We accept Visa, MasterCard and American Express.

  • Do you have any free lists?

    No, but we do offer excellent quality mailing lists at very competitive prices!

6. Getting & Using My List

  • When I buy a list what do I actually get?

    You will receive your list in CSV file format. The list consists of all the names and mailing addresses of the individuals or businesses that you want to target.

  • How will I receive my data?

    You will receive an email shortly after placing your order. This email contains a link for you to download & collect your new list.

  • How long does it take to receive my list?

    Usually about 2 minutes. Our processes are fully automated.

  • Can I download the list to my computer?

    Yes. The email you receive after placing your order will provide you with a link for downloading the list.

  • Can I remove existing customer addresses from my list?

    Yes. Please Contact Us for this service & our Concierge team will be happy to help you.

  • How many times can I use my purchased list?

    Our lists are currently purchased for one-time use.

  • How do I print my list onto mailing labels?

    You can easily print your list onto mailing labels. Please Contact Us so we can help you get your list in mailing label format free of charge. This can be in Word or PDF format.

Can we help you?

Call us on 866 306 8674

for free expert assistance.

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